Privacy Policy

DATA CONTROLLER

IONOS CLOUD LTD

COLLECTED PERSONAL DATA

You may be asked to enter your name, email address, mailing address, phone number, credit card information or other details when ordering or registering on our site.

PURPOSE OF COLLECTING DATA

The information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, visit our website, or use certain other site features may be used to provide you with better customer service. To assist you with your transactions and contact you via text or email for marketing and promotional purposes, we will process them quickly.

In order to create a customer account on our website, we collect your name, email address, and the month and day of your birthday, if you choose to provide it. Additionally, you can store additional information within your customer account, such as your mailing address, phone number, and payment methods. As part of our collection of information, we also track any activities you complete while logged into your account.

In order to provide account related functionality to our customers and manage access to their accounts, we have a legitimate interest in doing so. The customer account allows you to checkout faster and simpler, save your preferences and order history, and receive order updates.

When you order from our website, we collect your name, email, phone number, shipping address, billing address, credit card number, and payment information (CVV/CVC, etc.). To process your orders and provide you with services, the information we collect is used to fulfill our contract with you and to provide you with the products and services you have requested.

REFUNDS & RETURNS

Unless faulty , all cosmetics products  which has been opened or used cannot be refunded or exchanged. If you  believe an item is faulty, please reach out to our customer service team via  our contact us page and we will be glad to assist you further.

CANCELLATION POLICY

Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.